Refund policy/cancellation

Cancellations up to 14 business days prior to the scheduled course date incur a 50% fee. After that date, the full course fee is payable.

No refund will be made for non-attendance however, your booking is transferrable to another participant from your organisation for the same course if you cannot attend. 

BIG B PERSONAL & WORKPLACE SOLUTIONS reserve the right to cancel or reschedule a course if necessary. If a course is cancelled or rescheduled, we will make every effort to contact you. No payment will be required for cancelled courses.